The Center for Total Quality Franchising®

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The Joint Employer Conundrum

The AAFD’s was founded in 1992 in reaction to an ongoing degradation and deterioration of franchisee rights and equity that had been evolving for many years. The actual premise for my book, The Franchise Fraud, first published in 1994, was that the then modern-day franchise falsely represented that franchising was (and is) a safe and secure path the business ownership. In fact, then (and now) the ‘modern’ franchise is more business rental than business ownership, and most franchise agreements grant the right to ‘operate’ (not own) the franchised business.

Arbitration Clauses in Franchising Agreements

Under Fire in Federal Court: Can a claim of racial discrimination be forced to arbitration?

United States Court of Appeals for the Second Circuit in New York recently ruled in a very interesting case our firm is handling that may have far reaching effects with respect to racial discrimination in granting franchises and, more broadly, on the right of franchisors to enforce arbitration clauses against prospective franchisees.   

AAFD Legislative Introduction

First, I want to start by telling the AAFD membership how excited I am to be working with this organization as the Director of Public Affairs and Engagement.  I thank Robert Purvin for giving me this opportunity to work with all of you in bringing more focus and engagement to the legislative and political process. I truly believe in the power of franchisees to engage in issues that positively impact them, and of course, working to build and protect the equity in their businesses. 

AAFD Health Benefits Open Enrollment

Ah, fall!  The season of change.  There is a crisp note in the air, the leaves in most parts of the country are beginning to show their red, yellow and orange hues.  And, if you are like me, you are also thinking about what to do about your health insurance.  Because it is Open Enrollment Season, the time when employers and employees alike renew or replace their group health insurance plans. 

AAFD Names Keith Miller as Director of Public Affairs and Engagement

The American Association of Franchisees and Dealers (AAFD) has announced the engagement of Franchisee Advocacy Consulting (FAC) to provide political consultancy services to the AAFD. Importantly, FAC’s Principal, Keith Miller, has accepted the role as the AAFD’s Director of Public Affairs and Engagement. 

Congratulations to Our Total Quality Franchising Award Nominees and Recipients

Monday night, September 16, the AAFD was proud to host its Total Quality Franchising Awards Gala at the Sheraton Mesa at Wrigleyville West in Mesa, Arizona. Our TQF Awards allow the AAFD to honor deserving leaders within our association community and the franchising industry.

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