—Text marketing is fast becoming the most impactful and cost-effective marketing tool to help franchisees in growing their businesses and delighting their customer base—surpassing email effectiveness by 20X. 99% of text messages are read within 90 seconds and only 1 % are considered spam vs email where 90% is now considered spam. But the key is the messages must be personalized, relevant, conversational and fun and the Textellent system is designed to do just that, but in an automated way. Textellent is a unique, powerful, brand-able, cloud-based service that works with your existing franchise systems to leverage the information you have about your customers. The service simplifies branding, campaign management, and customer list management to complement existing outreach programs for customers and leads helping you build more business with them.
Texting campaigns help franchisees:
– Acquire new customers using innovative approaches
– Engage and delight existing customers so they keep returning to buy more
– Boost referral rates from existing customers
– Empower customers to self-book appointments and save staff time
Increase purchases with mobile offers and reminders
– Service existing customers with one-to-one communications
– Renew memberships
– Promote upcoming events and sales
– Build personalized relationships – send birthday offers, holiday greetings
It’s easy to create recurring & automated campaigns that execute the marketing best-practices of your industry with your own special touch. Tailor campaigns templates to send out highly personalized messages automatically. Your customers will be amazed because each message will appear as if sent personally by someone from the franchisee’s team and they can text or call back if desired.
Response rates from testing are tracked and result in remarkable conversion rates and you are meeting your customers where they are doing business today…on their phones. Textellent’s self-service appointment scheduling capabilities save precious staff time, syncs with your calendaring system and empowers your customers 24 hours a day. Automated appointment reminder texts minimize no-shows and lost revenue. Make texting part of your marketing mix today and see how well it works for your business. Try out a sample text for your industry by going to http://www.textellent.com.