Customer reviews are one of the most powerful drivers of visibility, trust, and growth—and Google is watching closely. In this session, discover how Chatter by Stingray helps businesses capture more reviews, boost ratings, and keep feedback fresh. We’ll break down why review volume, ease of submission, star ratings, and recency directly impact search rankings—and how Chatter turns happy customers into loyal advocates. You’ll leave with practical strategies to strengthen your online reputation, increase traffic, and earn lasting trust.

Experienced Director of Customer Experience and Client Success with a demonstrated history of working in the retail industry. Skilled in Multi-Unit, Sales Presentations, Customer Experience, Strategic Planning, and Employee Engagement. Strong program and project management professional with a Bachelor of Business Administration - BBA focused in Business Administration and Management, General from University of Florida.