Robert Zarco, Dale E. Cantone, Commissioner Rohit Chopra, Senator Catherine Cortez Masto and the CA Dept of Financial Protection & Innovation Take Home Top Awards of the Night

JULY 2021: SAN DIEGO, CA: The American Association of Franchisees and Dealers hosted their first virtual AAFD’s Total Quality Franchising Awards (TQF Awards) on June 26th. Each year, the TQF AWARDS recognizes franchisee advocate leaders and franchisee chapters that have made a positive difference in the effort to achieve and embrace the AAFD’s vision of Total Quality Franchising.

In 2021, the AAFD recognized the following award recipients:

    • Lifetime Achievement Award – Robert Zarco, founder and senior partner of Zarco Einhorn Salkowski Brito
    • Robert Purvin Legacy Award – Dale E. Cantone
    • AAFD Chairman’s Award – Commissioner Rohit Chopra, Senator Catherine Cortez Masto and the California Department of Financial Protection & Innovation
    • Franchisor of the Year – FastSigns International, Inc., Catherine Monson, CEO
    • Franchisee Member of the Year Award – Richard Stroiney, (former) Independent Association of BNI Franchisee Association (IABF)
    • AAFD Chapter of the Year Award – ServiceMaster Franchisee Owners Association
    • Rookie Chapter of the Year Award – Cell Phone Repair Independent Owners Association
    • Supporting Member of the Year Award – Bryan Dillon, Lagarias, Napell & Dillon, LLP
    • AAFD Team Member of the Year – Amy Mancuso and Keith Miller
    • AAFD Trailblazer Awards:
      • Rudy Bazelmans, Expense Reduction Analysts
      • Krista Adams, Mathnasium
      • Brent Belch, Cell Phone Repair
      • Shane Mericle, Cell Phone Repair
      • Jason Hansen, iTrip Vacations
      • Sue Austad, The Good Feet
      • Colleen Mading, Saladworks
      • Craig Berlin, Basecamp
      • Kyle Campbell, Anytime Fitness
      • Douglas Smith, Fast Fix Jewelry Watch & Repair

“We had an incredibly impressive slate of nominees this year,” said Robert Purvin, chairman of the AAFD. “Our awards committee struggled to choose winners among so many worthy and deserving nominees. I couldn’t be prouder of how much progress and growth our chapters achieved in 2021.”

The AAFD Total Quality Franchising Awards ceremony was held in conjunction with the AAFD’s 2021 Virtual Franchisee Leadership Summit and Conference. The theme of our 2021 the conference was, “Empowering Franchisee Associations,” and attendees had the opportunity to learn from and participate in virtual sessions with industry leaders such as: Senator Catherine Cortez Masto, Commission Rohit Chopra, Congresswoman Jan Schakowsky, and many others.

The date and location of AAFD 30th Anniversary Franchisee Leadership Summit and Conference will be on May 1-4th, 2022 in Mesa, Arizona.

About the AAFD
About American Association of Franchisees and Dealers
AAFD is the oldest, largest, and most respected direct member franchisee trade association in the United States. Since 1992, the nonprofit organization has formed and supported exclusive trademark specific chapters for franchisees of hundreds of franchise systems and seeks to foster its vision of Total Quality Franchising—a collaborative franchise culture that respects the legitimate business interests of franchisors and franchisees. For more information, visit

The AAFD seeks to improve the franchising climate by providing resources to franchise associations, franchisees, franchise owners and prospective Franchise Buyers.